What is MS Dynamic CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft focusing on enhancing customer relationships for any organization. It is one of the leading industry standard CRM software available in market on the lines of other competitors such as Sales force, Oracle, SAP, etc. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service sectors. Microsoft Dynamics CRM is a product that runs completely on the Microsoft technology stack (ASP.NET, IIS, Microsoft Office, etc.). Hence, basic knowledge of ASP.NET and C# (or VB.NET) is needed.

Microsoft Dynamics CRM is being offered in two categories :

CRM Online: CRM Online is a subscription-based offering which is more preferred for organizations who may not want to manage all the technicalities involved in a CRM implementation. You can get started with setting up your system in few days (not weeks, months or years) and access it on web via your browser.
MS Dynamic CRM Trial is Available for 30 days. Click Here to create the trial of MS Dynamic CRM. 

CRM On-premise: CRM On-premise is a more customized and robust offering of Microsoft Dynamics CRM where the CRM application and databases will be deployed on your servers. This offering allows you to control all your databases, customizations, deployments, backups, licensing and all other network and hardware setups. Generally, organizations who want to go for a customized CRM solution prefers on-premise deployment as it offers better integration and customization capabilities.

11 comments:

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